Support
Email [CONTACT EMAIL - set dm.supportEmail in gradle.properties, then rebuild]. Say which phone you have and what happened; you do not need to send any of your record.
From inside the app
- Settings > Your data & privacy > Send feedback opens your email app with the version and phone model filled in.
- If the app crashed, it offers to send the report the next time it opens. The report holds the error and the phone model, nothing from your record, and you see it before it is sent.
- Settings > Doctor shows what state everything is in - useful to copy into an email.
Common questions
- The survey arrived late. Allow Alarms & reminders for the app in your phone's settings, and set its battery use to Unrestricted.
- I got no notification at all. Notifications are off for the app; the Today screen says so and has a button to turn them on.
- The wallpaper sits under my app icons. Settings > Home screen wallpaper: choose the top half, or move the icons.
- I missed a night. Today > Catch up. The day is marked backfilled and loses only the point for logging on time.
- Refunds and payment. The app is bought through Google Play, so Google handles payment and refunds: see Google Play's refund help, or Play Store > Payments & subscriptions > Budget & history. Email the developer if something is wrong with the app itself.
- Moving to a new phone. Settings > Your data & privacy > Back up database, then Restore database on the new phone. Nothing is kept in any cloud.